1. Warranty Coverage

We offer a limited warranty on all products sold through our website. The warranty covers defects in materials and workmanship under normal usage conditions. If any product purchased from Movron.xyz fails due to a manufacturing defect within the warranty period, we will repair or replace the product at no additional cost to you.

2. Warranty Period

  • Dough Scoring Lames: 1-year warranty from the date of purchase.
  • Grain Mills: 2-year warranty from the date of purchase.
  • Proofing Cabinets: 2-year warranty from the date of purchase.

3. Exclusions

The warranty does not cover:

  • Damage from misuse or improper care: This includes accidents, mishandling, or failure to follow care instructions.
  • Normal wear and tear: Products are designed to last, but over time, some wear and tear is expected.
  • Unauthorized repairs or modifications: Any repairs or modifications made by third parties not authorized by Movron.xyz will void the warranty.
  • Consumables: Items such as blades for scoring lames, flour grinding stones, and other consumable parts are excluded from warranty coverage.

4. How to Make a Warranty Claim

If your product has a defect or issue covered by this warranty, please follow these steps:

  1. Contact our customer support team: Reach out to us via email at admin@movron.xyz with your order number, a detailed description of the issue, and any relevant photos or videos to help us better understand the problem.
  2. Product assessment: Our team will review your claim and determine if the product is eligible for a warranty repair or replacement.
  3. Return of product: If necessary, we may request that you return the product to us. We will provide instructions on how to send the product back, and we will cover the cost of return shipping for defective items.
  4. Replacement or repair: Once we assess the returned product, we will either replace it with a new one or repair it, depending on the nature of the defect.

5. Limitation of Liability

Movron.xyz’s liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

6. How to Contact Us

If you have any questions about our warranty policy or need assistance, please don’t hesitate to contact our customer service team:

We are committed to ensuring your satisfaction with every purchase and are happy to assist you with any issues related to our products.